miércoles, 16 de noviembre de 2011

So what is the difference between a Facebook page and a Google+ page for Hotels?

Hotels now can take advantage of Google+ 

  • Google Plus has the +1 button, while Facebook has the like button;
  • Google Plus has Hangouts, while Facebook has video chat and group chat with Skype; and
  • Google Plus has Circles, while Facebook has smart friend lists.

You can create a Google+ page for your business right now if you want. We already have a post up on How To Create A Google+ Page. Once you do, use these 11 tips to get your business started and moving in the right direction.

1. Use Google+ as a Page

To manage, edit or cruise Google+ AS your page, simply go to your Google+ profile homepage and click on the small down arrow under your name.

Easily manage your Google+ pages by clicking on the down arrow by your profile name.

2. Add Images To Your Photostrip

To add images to create a ‘photostrip’ effect, click on the blue ‘edit profile’ button and then click ‘Add some photos here’. (http://www.siliconbeachtraining.co.uk/blog/how-to-customise-your-google-plusprofile-page/)

Create a photostrip effect by adding photos to your Google+ page.

3. Use Public Albums

Be sure to share photos with all followers, as albums in the Photos tab are visible only to people with whom they’ve been shared.

4. Use Photo Geo Location

If you want to show your hotel geo location information in newly uploaded albums and photos, be sure to check the box under the ‘Photos’ tab when editing your page. (Shown below)

Geo location check-box feature in Google+.

5. Fill Out Page Circles

As your brand page, you can start adding other Google+ members and pages to your ‘circles.’ In order to add people to your circles, they need to add your page to their circles first. The page circle options include:  Following, Customers, VIP’s and Team Members. There are several options allowing you to control what follower info users can view on your page’s sidebar.

Google+ page owners can control how much user data is shown on their pages.

6. Know How Comments Work

Your personal G+ profile can comment on brand pages, even if you haven’t followed them. However, I wasn’t able to comment on a brand page AS another brand page, whether I was following that brand or not.

7. Host a Hangout

Google is pushing ‘Hangouts’ or video chats for businesses. This feature allows your hotel brand to start live, face-to-face conversations with followers. The Muppets were one of the first to promote a live hangout on their Google+ page. You can see a video snippet about the event along with other Google Plus Hangouts here: http://www.youtube.com/googleplushangouts

8. Connect to Other Platforms

The ability to update Facebook and Twitter from Google+ is on the way. Google has given limited access to their Google+ API to developers and I’m sure additional access will be granted soon. All the API and geeky tech stuff you ever want to know can be found here:  Google+ Platform Developers - https://developers.google.com/+/overview. If you use Chrome, you can install one of my fave Google+ sharing apps, Publish Sync. This app allows you to update both Facebook and Twitter from your Google+ profile. Currently, the app doesn’t work for my brand page, but it could soon.

9. Disable Comments Option

You can disable comments on posts you share via your Brand page. When you disable comments on a post, other people will no longer be able to leave comments (but they can still +1 and reshare it).

Google+ affords brands the ability to disable comments on posts.

10. Plus One or Circle

There are currently 2 calls to action for your potential followers: Have them ‘circle’ you (or add your brand page to their circles) and +1 your page. It’s unclear currently how Google will leverage those who are +1-ing your page as it appears simply taking that action doesn’t allow the user to get any brand updates.

As mentioned above, Google is calculating how many users +1 your page into their search results. And they are still the masters at search. So it makes sense that this will be important in Google Search. We will have to wait and see.

11. Custom URL

Google isn’t yet allowing for customizing your brand page URL. However, there have been several tools created for that purpose. I used this one to shorten my brand’s page: http://gplus.to/

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Read Original Article or visit Hotel Marketing Argentina

jueves, 3 de noviembre de 2011

Export Email Addresses of your Facebook Contacts

There’s  a simple (and perfectly legal) workaround that can help you easily download all your friends email addresses from Facebook’s walled garden.

The trick, as you can see in the video, is actually quite simple.

Go to address.yahoo.com and click the Facebook icon. A login dialog should pop-up, just sign-in with your Facebook credentials and within seconds, you entire Facebook address book will be available inside your Yahoo Mail Account. Once the import is done, click this link to download a CSV file with the email addresses of all your Facebook contacts to your desktop.

You can then import the CSV file into Gmail Contacts, LinkedIn, your phone address book or any of the social sites where you want to connect with your existing Facebook circle.