miércoles, 29 de junio de 2011

What’s the Return on Social Contests?

Depending on how you set up your promotion, these are some of the key metrics to consider:

  • How many people visited your promotion? How much time did they spend engaging?
  • Of those who visited, how many actively participated? How many entered? How many voted (if applicable)?
  • How much sharing took place?
  • What type of content generated the most interaction (i.e., comments, Likes, retweets)?
  • How many new Likes on Facebook or followers on Twitter?
  • What was the level of Twitter activity (especially if you have a contest-specific hashtag)?
  • What was the redemption rate of any coupons or offers?
  • How many users opted in to your email list?
  • If you included any outbound links to drive traffic, what was the click-through rate?
  • And ultimately what new business (revenue/profit) can be attributed to the promotion?

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