miércoles, 30 de marzo de 2011

Twitter Automation Tools

Twitterfeed

Twitterfeed is a service that allows you to set up RSS feeds from your favorite blogs, and whenever those blogs have a new post, it will be tweeted to your account. It can be used to update your Twitter and Facebook accounts.

How to Set Up Twitterfeed

To use Twitterfeed, you simply need to register for a free account and then set up your favorite blogs using the following steps.

1. Enter an easily recognizable Feed Name and the blog URL or RSS feed URL.

Twitterfeed Setup Step 1

Twitterfeed Setup Step 1: Enter the feed name and blog or RSS URL.

2. Use the advanced settings to customize your tweets. I usually change thePost Content to Title Only and include via @username of the blog owner in the Post Suffix.

Twitterfeed Setup Step 2

Twitterfeed Setup Step 2: Configure Advanced Settings.

3. Choose the Twitter or Facebook accounts that you would like to have updated with the blog’s latest posts.

Twitterfeed Setup Step 3

Twitterfeed Setup Step 3: Set to update statuses on specific Twitter or Facebook accounts.

You’ll need to use the “OAuth” authentication for new Twitter accounts and “Connect” with Facebook for new Facebook accounts.

Pros of Using Twitterfeed

So what benefits can you get from using Twitterfeed? If you choose the right blogs that your audience enjoys, you’ll be able to give them the latest news from their favorite sites and they will appreciate it!

Twitter Thank You Tweet

If you choose blogs that your followers like, you will receive plenty of thanks.

Generally, you’ll know if your audience likes them because you see retweets of those status updates or, if you’re really good at choosing the right blogs, you’ll get thank-you messages for posting them, like the one above.

Cons of Using Twitterfeed

So what’s the downside of using Twitterfeed? As far as I know, there isn’t a way to say when to tweet new posts. Sure, you can tell it to only check every certain number of hours, but even then it doesn’t let you say only between the hours of 9am and 5pm, for instance.

Another little quirk is that if you send an update that you want to stay at the top of your Twitter profile for a while, you might be out of luck if one of your blogs in Twitterfeed has recently updated right after your priority tweet.

The last one has to do specifically with affiliate marketers. If you’re promoting an event, such as the Social Media Success Summit, the last thing you want is to tweet a post promoting the same event (with someone else’s affiliate link). But it’s likely to happen if other blogs in your Twitterfeed are promoting the same products or events.

Twitterfeed Best Practices

So what best practices should you follow if you want to get the most out of Twitterfeed? Here are some good tips.

  • Try not to include blogs that update multiple times a day. Nothing will annoy your followers more than seeing 12 updates from the same site in one day. If you feel you must include one of those sites, be sure to use the Advanced Settingsand only check the blog once every 4 hours and only tweet one update at a time.
  • Only choose blogs that you can depend on to have quality posts. I find that including blogs like Social Media Examiner which only feature posts on specific topics are the safest, while personal blogs that have the occasional rant post are a little more iffy. The last thing you want is to automatically tweet posts that may offend your readers.
  • Be sure to monitor your tweets regularly to make sure your favorite blogs haven’t veered off topic. Your favorite photo blog may have decided to go culinary which may not resonate with your followers.

Social Oomph

Ah, the dreaded automated direct message. I wish I could greet all of my new followers with a personal direct message or a friendly mention, but it becomes tough to do once you’re getting a high volume of follows in one day.

Plus, it’s sometimes hard to tell which accounts are manned by real people and which are bots, and why would you want to waste precious time greeting a bot?

So yes, I like to use Social Oomph to create an automated direct message for new followers.

How to Set Up Social Oomph Direct Messages

Once you have created a free account at Social Oomph, you can set it up using the following steps.

1. Use the navigation menu and go to Social Accounts > Add New Account > Add Twitter. Be sure to log into your desired Twitter account beforehand andAuthorize Access.

Social Oomph Direct Message Setup Step 1

Social Oomph Setup Step 1: Authorize your desired Twitter account.

2. Use the navigation menu to go to Social Accounts > Edit Welcome DM and select your Twitter account. Here, you will find the form to enter your automated direct message and a checkbox to automatically send a welcome message.

Social Oomph Direct Message Setup Step 2

Social Oomph Setup Step 2: Customize your direct message for new followers.

Underneath this setup is also an option to follow your new followers back or place them in a queue to manually approve or reject following them.

Social Oomph Direct Message Setup Step 3

Social Oomph Setup Step 3: Automatically follow new followers back.

I always follow people back for one main reason. As you can see from my automated DM, I give them the opportunity to contact me privately, and if I’m not following them, they cannot do that. In general, I feel that if someone is connected with me, they should be able to contact me privately like they can on Facebook or LinkedIn.

Pros of Using Automated Direct Messages

If done correctly, you can make your new followers feel very welcome and open a good line of communication with them right off the bat. With my direct message, I also have the added bonus of discovering new questions from bloggers and social media users which have led to some good topic ideas for my blog.

Cons of Using Automated Direct Messages

If done incorrectly, you can put off users who are anti-automated direct messaging. I have tried out a few variations of direct messages, and unfortunately have had some that did not generate good feedback. My latest has been all positive though.

Automated Direct Messages Best Practices

The following will ensure that you keep your new followers once they receive your welcome message and not generate a lot of negative feedback.

  • Don’t try to sell new followers anything in your welcome DM. Period.
  • Don’t try to get your new followers to sign up for your mailing list—this includes trying to tempt them with a free gift. I rarely (unless I know the user) ever click on a rogue bit.ly link for a free anything in an automated DM.
  • The most successful direct messages I’ve tried do not come with any links at all. These are seen as more trustworthy and can open the door to further communication.

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